News

Phelan Construction is delighted to announce the appointment of Alan Cansell to the role of Business Development Manager.

Alan has a strong background in cultivating long term relationships with customers and a proven track record in maintaining a high level of customer support.   He comes to Phelan with a wealth of management experience having headed up business development functions and managing a customer base that extended across the UK and into the Far East.  Alan has also worked in Europe and his career has included time spent as a partner in a company specialising in supply chain development, where he was responsible for the sales team, sales strategy and product management.

This breadth of experience in sales, marketing and product management, together with key knowledge of how supply chains work and how productivity is increased, will enable Alan to identify new business opportunities and implement the objectives of planned growth supported by Phelan’s directors. 

Alan’s responsibilities in his new role will include the creation and execution of effective sales strategies; management of the company’s presence in the market place together with wider CRM and marketing responsibilities; cross selling, budgetary control and other business development activities.  A major focus for Alan will be customer service at Phelans.  The company has a reputation for being responsive to the needs of its market; Alan’s knowledge of customer relationship management will be put to good use as he looks to enhance the customer experience from pre sales through to project completion and after care.

Although only recently appointed, Alan is already setting expectations for what is to come and says: “Phelan is a company that has an outstanding reputation for both service and quality, so I feel that we’re starting from a position of some strength.  But I’m not complacent about what needs to be done, or the challenges we’re likely to face as the recession bites.  We work across industries as diverse as leisure and health and this extensive platform is likely to serve us well when trading conditions are difficult.  Everything I’ve seen at Phelan bears out the stated culture of providing excellent work on time and on budget.  My job is to make sure we’re using all the tools at our disposal to create an impact on our target market.”

Director, Kieran O’Phelan, added: “There’s no doubt that Alan will be an asset to our team.  What clearly came across when we read his c.v. and met him at interview was a “can do” attitude; added to such a strong career background, we know he’ll make a difference.”

Phelan Construction undertakes construction, refurbishment and fit-out projects for commercial clients of varying sizes from a wide range of business sectors.  The company is happy to work with other contractors or take on the complete project from design to completion, providing a ‘design and build’ service at the outset and skilled project management throughout.