Fantastic news, Phelan has been nominated in the Outstanding Customer Satisfaction category at the SECBE Awards!
Customer Satisfaction is of the utmost importance to Phelan and central to everything we do as a company, which is why we are so thrilled to be a finalist for this particular category.
Phelan’s vision is “To be the best contractor for our customers, delivering perfect projects through passionate people” a vision, which is brought to life through our Perfect Delivery Promise. Perfect Delivery encapsulates all departments within the business and aims to achieve 100% customer satisfaction.
Neil Coy, Managing Director stated:
“We know that in reality “Perfect” does not exist, but by striving for perfection in everything that we do we are realising some fantastic results demonstrating that growth and prosperity can be achieved as a result of outstanding customer satisfaction and not the other way around.”
Phelan construction has been nominated alongside:
- Repairs, Maintenance and Investment (Osborne Communities/Slough Borough Council)
- Richard Soan Roofing Services
- Southwark Schools (Morgan Sindall)
The awards ceremony will be held on Thursday 28th June 2018 we hope we’ll see you there!